Frequently Asked Questions
Everything you need to know about our innovative fashion collection.
What is the standard shipping timeframe?
We offer standard shipping within 5-7 business days. Express shipping options are available at checkout for those who need their Ingenius pieces sooner.
How can I ensure I select the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery, provided the items are unworn, unwashed, and have the original tags attached.
Are your materials sustainably sourced?
Yes, Ingenius Designs is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes in our production process.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated during the checkout process.
How should I care for my Ingenius garments?
To maintain the longevity of our designs, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the internal garment label.